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Make a real difference in your community

Want to be a community service and development professional? We will give you the skills needed to provide day-to-day person centered support to people in need. You will learn how to provide emotional and practical support and how to work with a variety of clients. This certificate is an ideal introduction into the community services sector which can also lead into a wide range of roles with real opportunities to support people in need. Course details

Industry endorsed

University Pathways

Payment options

Student satisfaction



Key dates and info


Full time: 6 months / 3 days per week

Course details


  • Full Fee $3,060
  • Subsidised $845
  • Concession $570

Cost details

13 72 48

No matter your question,
we are here to help!

How to enrol

Leesa Eggmolesse

The teachers were beyond supportive

"The teachers were beyond supportive. They genuinely wanted us all to succeed in the course so they did everything possible to make it happen. The classes were so much more enjoyable because the teachers created an environment where everyone was comfortable and could voice their opinions and concerns whenever they felt the need to."

Leesa Eggmolesse
Diploma of Family Intake and Support Work

Payment options

There are three main options available to help pay your study fees: - Full fee: VET FEE-HELP, Payment Plans - Subsided courses: Certificate 3 Guarantee, Higher Level Skills (HLS) - Government concession courses

Key dates

Loganlea 16 Jul 2018 Full time / 3 days per week Classroom

Entry requirements

Applicants are required to complete a Working with Children Check (Queensland) through the completion of a Blue Card Application and Request for Yellow Card Exemption Form. These exemptions and clearances are required to work in the community services sector. These forms are available from the Institute.

Year 10 or equivalent.

If you're under 17 years of age, special enrolment conditions may apply.


50-68 Armstrong Road
Meadowbrook QLD 4131

Resources required

No specific resources are required to successfully complete this course.

It is recommended that students have access to a reliable internet connection to access TAFE Queensland's online learning system Connect and a computer with up-to-date software, including Microsoft Office, Adobe Acrobat Reader and Adobe Flash Player. This equipment and software is available for students to use at all TAFE Queensland locations.


View the timetable. Please note, the timetable for future semesters may differ to the current schedule. If you need help or can't find what you're looking for, give us a call on 1300 712 007.


Vocational Placement

Vocational Placement is an essential component of this qualification. Students will undertake 120 hours of placement in an Community Services facility across varying age ranges from the young child to the older adult, organised by TAFE Queensland Brisbane. This placement will take place after the successful completion of class room activities and prescribed assessments. Students will be required to work the shifts determined by the placement provider and these could include morning, evening and night shifts between Monday and Sunday. Students are expected to have in place strategies to manage family and work commitments in order to meet vocational placement shifts. The vocational placement may be within any Community Services facility within the South East Queensland corner and may include holiday periods. Students will continue to be assessed against prescribed units of competency undertaken during their vocational placement. If their assessment results are unsatisfactory they will be deemed not competent against those prescribed units. Students must hold a Blue Card before commencing vocational placement and will also require to complete a Police check.

Important Information

Please be aware in some instances organisations may require students to undertake a Federal Police Check (cost $42) and or apply for a Blue Card for placement.


The successful achievement of this qualification requires you to complete all core, 5 elective units and Vocational Placement as per the list below.  Electives may differ between TAFE Queensland locations and regions.

CHCCCS016 Respond to client needs Core
CHCCOM005 Communicate and work in health or community services Core
CHCGRP001 Support group activities Core
HLTWHS002 Follow safe work practices for direct client care Core
HLTWHS006 Manage personal stressors in the work environment Core
CHCDIV001 Work with diverse people Core
CHCCDE003 Work within a community development framework Core
CHCMHS001 Work with people with mental health issues Elective
CHCCOM001 Provide first point of contact Elective
BSBWOR301B Organise personal work priorities and development Elective
CHCCCS023 Support independence and wellbeing Elective
CHCSET001 Work with forced migrants Elective
VPC120 Vocational placement Vocational Placement Scheme


Not all electives available at all campuses

What are my payment options

No matter what your circumstances, TAFE Queensland Brisbane has a payment option to suit you. If you are unsure of what's right for you, call us on 1300 712 007. We're here to help.



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Full fee

This is the total cost of the course.

Got a question?

Enquire about your full fee study options

Payment Plan

If you have difficulty paying the full cost of a course up front you might be eligible for a payment plan. This will allow you to pay for your course in instalments, rather than one upfront payment at the time of enrolment.


The Queensland Government will offset the cost of study for eligible students. You will still need to pay for a portion of your study costs. The amount above is what you will need to pay.

Certificate 3 Guarantee

You can receive a subsidy towards one certificate III qualification from a list of subsidised courses.

You're eligible for the Certificate 3 Guarantee if you:

  • Are 15 years or older and no longer in school
  • Living in Queensland full time
  • Are an Australian or New Zealand citizen, permanent resident, or temporary resident with the necessary visa or work permits
  • And don't currently have (or are enrolled in) a certificate 3 or higher level qualification.

Give us a call to find out more.

If you're a Queensland resident, have just finished year 12 and are keen to start your studies within the next calendar year, you might be eligible to study fee free!

The Queensland government has identified a number of industries with a high demand for trained workers. To help fill these gaps, they will pay the full cost of a number of certificate III qualifications in high-priority study areas under the Certificate 3 Guarantee and User Choice programs.

We want school leavers to gain the important skills and training they need before starting their university studies or careers - debt-free.

For more info, check out the Training Queensland website, or call TAFE Queensland Brisbane on 13 72 48.


You are eligible for the concession price of a course if you are eligible for subsidised training, and are listed on an Australian Government Low Income Health Care Card or Pensioner Concession Card, if you are Aboriginal or Torres Strait Islander, you hold a Department of Veterans' Affairs Pensioner Concession Card, or if you have a disability. Further information about concessions.

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Additional costs

There are no additional costs to study this course.

Students can also access a range of print, copy, scan and fax services via MyPrint.


CHC32015 Certificate III in Community Services

Job prospects

  • Community Care Worker
  • Support Worker
  • Neighbourhood Centre Worker

University pathways

If you want to go on to further study at university, TAFE Queensland has a pathway option to get you there. In many cases, completing one of our diplomas will give you a full year of credit towards a degree with one of our partner universities. That means cutting down the amount of time you need to complete your degree, or even enrolling straight into the second year of your university course.

Our pathway partners include:

Leesa Eggmolesse

The teachers were beyond supportive

"The teachers were beyond supportive. They genuinely wanted us all to succeed in the course so they did everything possible to make it happen. The classes were so much more enjoyable because the teachers created an environment where everyone was comfortable and could voice their opinions and concerns whenever they felt the need to."

Leesa Eggmolesse
Diploma of Family Intake and Support Work

Enrol now

You're ready if you have:

  • checked your important dates (under the course details tab)
  • checked you meet the entry requirements (under the course details tab)
  • checked your course costs and know which payment option is right for you
    (under the costs tab)
  • Read the Student Rules and Withdrawals and Refund Policy
  • Created your Unique Student Identifier and can provide this to TAFE Queensland.

All done? Then you're ready to enrol

All done? You're ready to enrol



Recognition of prior learning

Recognition of prior learning

Fast-track your way to a formal qualification by earning credit for the things you already know. Getting recognition for the skills you've gained from the workplace or previous learning means less study time for you, and getting the paper to prove you're qualified a whole lot sooner.

More about RPL



At the beginning of each semester we host orientation events across our locations so you can meet your teachers and classmates, get to know your campus, and familiarise yourself with your study schedule. We also throw in a bunch of free activities, because... why not? We like to have fun.

More about orientation


Enquire about how to apply for this course

Note: All information was accurate at time of publication, however TAFE policies, tuition fees and course content is subject to change without notice. Course commencement is dependent on sufficient enrolments.

Last updated on 21 March 2018

Talk to us

13 72 48

Industry endorsed

University Pathways

Payment options

Student satisfaction