Get the skills to excel
Want to exceed expectations in sales and service? Learn a series of steps in a standardised process that will have you maximising your efficiency and effectiveness. This course will teach you how to identify the steps of effective customer interaction and list the differences between positive and negative interaction Course details
Online: up to 12 weeks / 1 hour
- Full Fee $90
1300 712 007
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TAFE gave me training I could translate into employment.
"TAFE Queensland Brisbane gave me training I could translate into employment straight away. When the time came for further study, I went straight to TAFE Queensland Brisbane again because I knew that was where I would get the skills I needed. I'm now getting more out of my job thanks to TAFE."
Ten reasons to study at TAFE
Practical, hands-on classes combined with state-of-the-art facilities and purpose-built learning areas make us a standout amongst training providers. Better than that though, many of our facilities are acknowledged by industry as being amongst the best in Australia.
A day in the life of an online student
Sarah is one of over 11,000 students who partner with TAFE Queensland Brisbane Online every year to enhance their skills, upgrade their qualifications or change their careers. Balancing study with everyday life can be challenging. Providing you with fully-supported flexible study options is just one of the ways TAFE Queensland Brisbane can help you achieve your goals, no matter how busy you are.